Recognising fraud

 

How do you know whether you're dealing with a A fraudster is a criminal who tries to steal someone’s money or other valuable property by deceiving the person. Fraud and theft are punishable offences.? Knowing which tricks fraudsters use will make it easier for you to recognise them, but do bear in mind that they are always coming up with new tricks. They often use a topic that has been in the news. Be sure to arrange your banking carefully and always stick to the 5 security rules.

  • We will never ask for your Your PIN, your 5-digit identification code and your e.dentifier's response codes are referred to as security codes.
  • We will never call you to ask you to transfer funds. 
  • We will never email you a link to log in to Internet Banking.
  • We will never email you a link to transfer funds.

Tricks used by fraudsters

Phishing is the most common type of online fraud and it involves A fraudster is a criminal who tries to steal someone's money or other valuable property by deceiving the person. Fraud and theft are punishable offences. sending you an email that is very similar to an email from the bank. In the email, you are asked to click a link or attachment taking you to a fake website that looks a lot like the bank's website. On the website, you are typically asked to enter your details and security codes. If you click the links or attachment or a link on a fake website, the criminals can install Malware is dangerous, fraudulent software that fraudsters use to gather personal details. It is also referred to as a 'computer virus' You can install malware without noticing if you click a link or attachment sent by a fraudster. The fraudsters will then be able to see exactly what you are doing on your computer and which details you use. on your computer without you even noticing.

A fraudster is a criminal who tries to steal someone's money or other valuable property by deceiving the person. Fraud and theft are punishable offences. may call you and pose as bank employees. They often do this after you have received a phishing email and entered your details on a fake web page. Fraudsters can be very convincing when they have these details and will act like they know you well or know a lot about you. They try to gain your trust and persuade you to reveal your security codes, which they can use to transfer funds from your current account.

  • We will never ask for your Your PIN, your 5-digit identification code and your e.dentifier's response codes are referred to as security codes.
  • We will never email you a link to log in to Internet Banking.
  • Do not give any details - just hang up.
  • Report the suspicious call to us.

Some A fraudster is a criminal who tries to steal someone's money or other valuable property by deceiving the person. Fraud and theft are punishable offences. also call posing as an employee of a well-known company such as Microsoft. They usually speak English, but not always. They tell you that you have a problem with your computer and that they can solve it for you by installing software on your computer, which they will email to you. This software lets fraudsters access your computer and control it remotely. In order to gain your trust, they first pretend to perform complicated checks, before announcing that they can 'solve the problem for you', but only if you pay a small fee, which they ask you to pay using Internet Banking. Beware: at this point, they still have access to your computer! When you are about to confirm the payment, they will try to distract you so they can change the amount or currency, for instance, and have you transfer a much greater amount than you intended.

  • Ignore unwanted requests from unknown parties concerning your computer.
  • If you are not sure whether the request is genuine, hang up and close Internet Banking.
  • Go to the official website and call the telephone number provided.
  • Close the program that the fraudsters used to access your computer.
  • Delete the software that the fraudsters sent you.

If you ever sell things online, such as on eBay, you may be contacted by A fraudster is a criminal who tries to steal someone's money or other valuable property by deceiving the person. Fraud and theft are punishable offences. pretending they want to buy something from you. They will usually get in touch with you using WhatsApp, asking you to transfer a small amount (usually €0.01) to them 'to make sure it works'. You will receive a fake payment request that will take you to a fake iDEAL website, rather than iDEAL itself, Tikkie, Bunq or another bank. The fraudster will use the details you enter to log in to your Internet Banking and transfer money to his own current account.

  • Always be careful when clicking any links you receive on WhatsApp.
  • Ignore payment requests from people you don't know.
  • Check whether the iDEAL website is genuine
  • Send a payment request to the buyer yourself, using Tikkie for instance.

If you have sold something online and the buyer comes to your home to collect it, beware if the buyer says he has just transferred the money to you on his smartphone. In such cases, A fraudster is a criminal who tries to steal someone's money or other valuable property by deceiving the person. Fraud and theft are punishable offences. will show you a fake transfer in a fake app made to look like the ABN AMRO app, for instance. So although it may seem like they have transferred the money to you, you won't actually receive it.

  • Use a payment request, such as a Tikkie, to get payment from the buyer.
  • Send this request yourself.

If you click a link from a A fraudster is a criminal who tries to steal someone's money or other valuable property by deceiving the person. Fraud and theft are punishable offences. your computer may be infected with a virus (also known as malware). This will give the fraudsters access to your bank accounts and your money. They will then be able to transfer money from your current account to their own accounts, for example. But don't worry, you can prevent criminals from installing malware on your computer.

A fraudster is a criminal who tries to steal someone's money or other valuable property by deceiving the person. Fraud and theft are punishable offences. will sometimes call or email you, asking you to send your debit card, but you also need to be careful when entering your PIN at a payment terminal. Fraudsters sometimes place devices or small cameras on the card slots of cash machines (skimming), or distract you while you are entering your PIN and quickly swap your card. So make sure you are aware of the following: 

  • Do not enter your PIN if you notice anything different about the cash machine's appearance, for example if there is a device on the card slot that was not there before.
  • Do not enter your PIN if you feel unsafe at a cash machine, when a stranger is standing close by, for instance.
  • Do not get distracted while entering your PIN.
  • Do not accept offers of help at the cash machine.
  • If the cash machine has swallowed your card, block your card before walking away.
  • If you think that there is something wrong with the cash machine, report it to the relevant bank's help desk right away.

A fraudster is a criminal who tries to steal someone's money or other valuable property by deceiving the person. Fraud and theft are punishable offences. want you to transfer money to their accounts and will try all sorts of ways of getting you do so. For instance, they may send you a fake invoice 'on behalf of a well-known company', such as a telephone company. They will often pressure you by saying that you are in arrears and threatening to charge you additional fees or contact a debt-collection agency. Fraudsters also pose as the Centraal Justitieel Incassobureau (CJIB) and send fake traffic fines, or even falsify the account number on a real invoice that you actually are expecting. So make sure you are always on the alert:

  • Google the company's official website. Check who sent the invoice and the account number stated on the invoice. 
  • Check whether you or one of your family members has been expecting the invoice.
  • If you think it is suspicious, google the company's official website and call the telephone number provided.

A fraudster is a criminal who tries to steal someone's money or other valuable property by deceiving the person. Fraud and theft are punishable offences. also operate as sellers, selling you something, but failing to send it to you after you have made the payment. They do this on websites such as eBay or in online shops that they delete again after a few days. So make sure you are always on the alert. If an offer seems too good to be true, it probably is!

  • Before buying something from a stranger, check whether the seller is known to the police.
  • Look carefully at the photos and decide whether they seem genuine or could have been stolen. Use tineye.com to check whether the photos have also been used on other websites.
  • Know a suspicious offer when you see one. If the price seems too good to be true, you need to be especially cautious. Check whether the product you are about to purchase is actually real, or if it is an illegal version.
  • If you have fallen victim to fraud, always take a screenshot of the advert or website. Report the fraud to the police and also to us.

A fraudster is a criminal who tries to steal someone's money or other valuable property by deceiving the person. Fraud and theft are punishable offences. will try to befriend you on social media. For example, they could hack one of your actual friend's accounts and ask you to lend them money, or pose as a new friend on social media, in web chats or on a dating site. They will attempt to gain your trust, before asking you to transfer money so that they can buy a train or plane ticket, for instance. You will probably never get that money back.

Please note: if you transfer funds yourself, but it later turns out that you have fallen victim to fraud, we unfortunately cannot reimburse your financial losses since you issued the payment order yourself.

A fraudster is a criminal who tries to steal someone's money or other valuable property by deceiving the person. Fraud and theft are punishable offences. keep thinking up new ways to trick you. Do not let them catch you unawares. Check all the descriptions on veiligbankieren.nl or visit fraudehelpdesk.nl to read about the latest incidences of fraud.

If you are not sure whether you have been a victim of fraud, please call one of our staff.