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Transfers to all accounts without e.dentifier

Want to make a quick payment with your smartphone or tablet, but don't have your e.dentifier to hand? No problem! With the latest version of the app, you can also transfer money to previously unused accounts without your e.dentifier. You can do so as long as the total transfer amount does not exceed your daily limit. To confirm, all you need is your identification code, or your fingerprint if you have enabled the fingerprint feature. Lots of customers have asked us to add this feature to the app. With the latest version of the app, this also applies for purchases you pay for using iDEAL. If you would prefer to continue using your e.dentifier, you can, of course.

Configuring your device

If you would like to start transferring funds to previously unused accounts without using your e.dentifier, complete the following steps:

  • Open the app and log in using your identification code

  • Go to the 'Settings' tab

  • Go to  'Login and transfer' >'Payments without e.dentifier'

  • Select 'All accounts' and then click 'Save'

  • Confirm using your e.dentifier

  • You can now transfer funds to any account without your e.dentifier using only your identification code of fingerprint.

Daily limit and security

Daily limit

You can transfer funds using your identification code provided you stay within your daily limit. Or with your fingerprint if you have enabled fingerprint. You can set your daily limiet yourself up to a maximum of € 5,000. To transfer a higher amount, or if the total amount exceeds your daily limit, you need to confirm the transfer with your e.dentifier. Download or update the app.

Security

We do our utmost to ensure secure banking for our customers. So without your e.dentifier, you still need to confirm transfers with your identification code. Or with your fingerprint if you have enabled fingerprint. To transfer funds to previously unused accounts using just your identification code, you only need to register once. Download or update the app.

Questions about transferring funds without your e.dentifier

  • What if I would prefer to use my e.dentifier to transfer funds to previously unused accounts?

    • If you want to use your identification code to transfer funds to previously used accounts, but prefer the e.dentifier for transfers to unused accounts, you can change your settings as follows: 

    - Start the app and enter your identification code to log in.

    - Go to the ‘Settings’ tab.

    - Go to ‘Log in and transfer’ and tap ‘Transfer without e.dentifier’. 

    - Select ‘only previously used accounts’ and tap ‘Save’.

    • If you have re-installed the app or have a new device, you will need to re-register your device.
    • To change your settings later, select ‘Settings’ > ‘Log in and transfer’ > ‘Transfer without e.dentifier’.
  • What if I want to continue using my e.dentifier?

    You can change your settings as follows:

    • Go to 'Settings' > 'Login and transfer'> 'Daily limit', and set your daily limit to € 0,-.

  • Can I use Internet Banking to transfer funds to anyone without an e.dentifier?

    This transfer method is only available in the Mobiel Bankieren app. To use this method, you first need to register your device. Unfortunately, it is not yet possible to register computers. So you still need your e.dentifier to transfer funds to a previously unused account in Internet Banking.

  • Can I also make iDEAL payments without an e.dentifier?

    Yes, you can. You can confirm iDEAL payments for purchases at online shops offering iDEAL using just your identification code or your fingerprint if you have enabled the fingerprint feature, provided the amount does not exceed your daily limit. You need to have enabled the settings for transferring funds to all accounts without e.dentifier’ on your device.

  • Why does the Mobiel Bankieren app need to access my 'Device ID' or 'Telephone, photos, media files and camera'?

    • The app needs to access your Device ID in order to register your device. This is one of the app's security measures. We will not only identify you by your identification code, but also by the device you use for your banking. You can only use the app if all of these details are correct. 

      If you have removed a device from the 'Device registration' list, you will need to re-register it if you want to use the app on that device again. More information about device registration.

    • The app requires access to your telephone so that you can call us directly from the 'Contact' page.

    • Access to your photos and media files is required to personalise your app with images, such as photos for your accounts or address book.

    • Access to the camera is required in order to use the acceptgiro scanner and for personalisation.