Regardless of how you manage your banking matters, there is one thing that must always have the highest priority: security. You want your internet banking, mobile banking, transactions and/or withdrawals using your debit or credit card to be as secure as possible. ABN AMRO goes to great lengths to ensure that security. But it is also important that you stay vigilant as well.
What must you do?
Keep your security codes secret
Make sure your bank card is never used by anybody else
Make sure that the devices you use for your banking business are secure
Check your bank account
Report any incidents immediately to the bank and follow the bank's instructions
Adherence to these rules greatly reduces your chances of becoming a victim of fraud.
Always keep all of your codes for Internet Banking and Mobile Banking secret, in the same way as your PIN number. These codes give you access to your money and must remain private. ABN AMRO will never ask you for them, whether by e-mail, SMS, telephone or otherwise. If someone does ask for your codes, contact us.
Make sure that you have a good virus scanner. Always install the updates to your operating system and other computer programs. If you have any questions, please contact us.
Pay close attention to whether you have logged in or been asked to approve payments in the usual way. If you are asked to log in again, or an unfamiliar check is carried out, close your browser and contact us.
ABN AMRO will never ask you by email, telephone or text message to cooperate with an Internet Banking update, to test a new website or to check the safety of your computer. Should you receive such a request, do not act on it, but report it to us
You want your banking transactions to be secure. Not only when using your computer, but also for your smart phone or tablet. It is now possible to choose how you log in: with your debit card, e.dentifier (card reader), or with your own 5-digit identification code.