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Secure banking

Secure banking

Regardless of how you manage your banking matters, there is one thing that must always have the highest priority: security. You want your internet banking, mobile banking, transactions and/or withdrawals using your debit or credit card to be as secure as possible. ABN AMRO goes to great lengths to ensure that security. But it is also important that you stay vigilant as well.

Security rules

What must you do?

  • Keep your security codes secret

  • Make sure your bank card is never used by anybody else

  • Make sure that the devices you use for your banking business are secure

  • Check your bank account

  • Report any incidents immediately to the bank and follow the bank's instructions

Adherence to these rules greatly reduces your chances of becoming a victim of fraud.

Keep your codes secret

Houd codes geheim

Always keep all of your codes for Internet Banking and Mobile Banking secret, in the same way as your PIN number. These codes give you access to your money and must remain private. ABN AMRO will never ask you for them, whether by e-mail, SMS, telephone or otherwise. If someone does ask for your codes, contact us.

Take care of your own security

Zorg voor uw beveiliging

Make sure that you have a good virus scanner. Always install the updates to your operating system and other computer programs. If you have any questions, please contact us.

Be vigilant when you log in

Let goed op bij inloggen

Pay close attention to whether you have logged in or been asked to approve payments in the usual way. If you are asked to log in again, or an unfamiliar check is carried out, close your browser and contact us.

Do not respond to unusual requests

Ga niet in op vreemde verzoeken

ABN AMRO will never ask you by email, telephone or text message to cooperate with an Internet Banking update, to test a new website or to check the safety of your computer. Should you receive such a request, do not act on it, but report it to us

Secure payments with your identification code

You want your banking transactions to be secure. Not only when using your computer, but also for your smart phone or tablet. It is now possible to choose how you log in: with your debit card, e.dentifier (card reader), or with your own 5-digit identification code.

Contact us (in the Netherlands)

Contact us (from outside the Netherlands)

Internet Bankieren

Internet Banking looks different. You'll find everything through a new menu. That may take some getting used to. But we can help. For example, with clear explanations.