Stand-By Service

With the Stand-By Service you are assured worldwide of rapid and effective assistance in the case of loss or theft.
 

Specifications

Intended forEveryone
Services
  • Registration of bank cards, credit cards, identity documents, mobile phones and other valuable documents
  • Immediate blocking of bank and credit cards after theft or loss
  • Locking of mobile phones (not prepaid) after loss or theft
  • If required, € 1,000 advance in the event of emergencies abroad
  • Free reordering of bank and credit cards after theft or loss
  • Reminder service for expiry of identity documents
  • Support with contacts with official authorities abroad
  • Key ring with unique number for key return system
  • Baggage tracing service
  • Compensation for liability in the event of loss or theft of bank and credit cards, up to a maximum of € 910 per incident.             
Phone numbersYou can call the Stand-By Service on the following numbers: in the Netherlands: Emergency number 0800 - 07 01 (free) in the Netherlands: Helpdesk number 0900 - 92 18 (local rate) from outside the Netherlands: +31 10 282 07 23.
Charges

If you have a Personal, Young Professional or Prestige Package the monthly fee is € 1.00. Without a package the monthly fee is € 1.50.